LGH Hotels Management LtdCambridge, England, United Kingdom
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LGH Hotels Management Ltd Cambridge, England, United Kingdom
3 weeks ago
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HI Cambridge
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The OpportunityAre you an enthusiastic and customer-focused individual looking to be part of a dynamic food and beverage team? We are seeking a passionate individual to join us here at the hotel and help us create memorable guest experiences.
As part of our team, you will be responsible for providing high-quality food and beverage service to our guests. This includes engaging in conversation with guests, taking their orders, and using upselling techniques to enhance their experience. Your friendly and welcoming demeanor will make our guests feel right at home.
You will play an essential role in ensuring that the restaurant and bar are prepared for service, and that high standards of presentation are met. As the face of our business, you will represent the hotel and uphold our brand reputation through exceptional customer service.
If you have a passion for hospitality and enjoy creating a positive atmosphere for guests, we would love to hear from you.
Benefits
Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
Refer a friend scheme from £500 to £1000 per referral.
Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
Pension Scheme.
Free meals on duty.
Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Ideal CandidateYou should have a strong passion for the hospitality industry, particularly in food and beverage service. You should possess excellent communication and interpersonal skills, with the ability to engage guests in conversation and provide exceptional customer service.
Experience in a similar role is desirable, with a proven track record of delivering high-quality service in a fast-paced environment. They should have a professional and positive attitude towards their work, with the ability to work well in a team and contribute to a positive working culture.
The ideal candidate should have a good eye for detail and be able to maintain high standards of presentation and cleanliness. They should be flexible with their working hours and able to work weekends and holidays as required.
Ultimately, the ideal candidate for this job should be motivated, reliable, and dedicated to providing an excellent guest experience.
HotelThe Holiday Inn Cambridge is ideally located by a serene lake in Impington, offering guests a peaceful stay amidst rolling countryside while still being conveniently close to the heart of Cambridge. Just 2 miles from central Cambridge colleges, shops, museums, and theatres, the hotel features 100 luxurious bedrooms and a range of dining facilities, including the Junction Restaurant and Bar, and the lobby lounge.
The hotel's Academy conference centre boasts 10 meeting rooms, making it an ideal location for corporate events, while the extensive health & fitness club ensures guests can maintain their fitness routine while staying with us. Our peaceful hotel is truly a home away from home.
At the Holiday Inn Cambridge, we pride ourselves on providing a welcoming and comfortable stay for all our guests, and our friendly and professional team is dedicated to ensuring that each guest has a memorable experience.
About UsLooking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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